ServerWhere.com complies with the European Union – U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States.
ServerWhere.com participation in the Privacy Shield applies to all personal data that is subject to the ServerWhere's Privacy Agreement and is received from the European Union and European Economic Area. SW will comply with the Privacy Shield principles in respect of such personal data. Please refer to this ServerWhere.com Privacy Agreement for further information on data collection and use of personal data. Certain personal information may be subject to specific privacy policies of ServerWhere that are also consistent with the requirements of the EU – U.S Privacy Shield Framework. Personal data is any information that allows you to be identified. The types of personal data ServerWhere.com collect may include details of your name, address, telephone number, email address, fax number, driver’s license/photo ID.
We do not collect personal data about your racial and ethnic origin, political opinion, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or conditions, sexual life or any other sensitive information.
ServerWhere.com collects personal data for you through the use of enquiry and registration forms on our website, direct personal contact with you and every time you e-mail us your details. We will use your personal data where it is necessary to do so because it is relevant to Host Color Europe's dealings with you (i.e. it is relevant to the provision of the services that you have requested from SW) as outlined below.
ServerWhere.com collects the following data and for the purpose outlined below:
First name: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
Last name: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
Company name: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
Email Address: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
Corporate physical Address: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
Corporate Phone Number: Billing, Account Management, Customer Service, Network Management, Service and Product Marketing
ServerWhere.com does not share any of the our clients' personal data with its partners and business ecosystem. Our clients might be asked to disclose certain personal data on certain occasions for the following purposes:
a) Client’s First Name, Last Name required for identification only, without being copied, transmitted and stored by any third party, when customers require access to their equipment and for the purpose to enter into the ServerWhere.com facilities.
b) Client’s personal data such as First Name, Last Name, Company Name, Email Address, Phone Number, Business Address and/or any other details required by any 3rd party authority for the purpose of registering a Domain Name, SSL certificate or providing any other service or digital product requested by the customer through a service order submitted to ServerWhere.com.
c) Clients’ Billing details, including First Name, Last Name, Company Name, Email Address, Phone Number and Business Address.
ServerWhere.com will not use your personal data for direct marketing without your consent. This includes the provision of offers for ServerWhere.com and its third party partners' products and services and customer surveys. We will not process personal information about you without your express consent. ServerWhere.com will not sell, trade or rent your personal information to others.
ServerWhere.com also may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.
ServerWhere acknowledges that the European Union individuals, who use ServerWhere.com services and digital products have the right to access the personal information that we maintain about them. Any individual who requests an access, or who wants to correct, amend, or delete inaccurate data, should submit a written request to the ServerWhere' Privacy & Data Protection Officer, using the email address and other contact information listed below. If requested to remove data, we will respond within a reasonable timeframe.
ServerWhere.com is committed to cooperate with EU Data Protection Authorities (EU DPAs) and comply with the advice given by such authorities with regard to any human resources data transferred from the EU in the context of the employment relationship.
ServerWhere.com has further committed to refer unresolved privacy complaints to EU Data Protection Authorities (EU DPAs). If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit EU Data Protection Authorities (EU DPAs) to find more information or to address the matter.
If your complaint is not satisfactorily addressed, and your inquiry or complaint involves human resource data transferred from the EU in the context of the employment relationship, you may have your complaint considered by an independent recourse mechanism: for EU/EEA Data Subjects, a panel established by the European Union data protection authorities (DPA Panel). To do so, you should contact the data protection or labor authority in your jurisdiction. ServerWhere.com agrees to cooperate with the relevant national DPAs and to comply with the decisions of the DPA Panel.
Should your complaint remain fully or partially unresolved after a review by ServerWhere.com, EU Data Protection Authorities (EU DPAs), you may be able to, under certain conditions, seek binding arbitration before the Privacy Shield Panel. For more information, please visit www.privacyshield.gov.
ServerWhere.com is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
Effective Date: August 2020.